Indian Railway Catering & Tourism Corporation [IRCTC] — non delivery of food.

Pnr is [protected]. I ordered from comesum kota. The delivery time was 6.45pm. Now the time is 8 pm. I haven't got my food. I tried calling vendors numbr but it isn't working. 1323 is another number which also not working. I called at 139 but they say call at 138. Which is also not working. I paid rs. 170 online. I want my money back. Kindly look into this matter. This is the worst service. I want a refund.