Indian Railway Catering & Tourism Corporation [IRCTC] — non issue of ticket/non-refund

Address:New Delhi, Delhi, 530017
Website:irctc.co.in

I tried to book a ticket for rail journey on[protected] at 20:31 under premium tatkal quota. Even though my account was debited and i received a confirmation therefor, i neither received the ticket i sought for nor the amount of rs.745/- debited from my account by my banker state bank of india refunded to me. I reproduce the message i received from my banker in this regard:
"thank you for using state bank internet banking. Your txn ref no, igabquyyl6 for rs.745/- on 15th july 2017
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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