Indian Railway Catering & Tourism Corporation [IRCTC] — not answering the email replies

Address:

Jodhpur, Rajasthan, 342001

I have emailed many times to [protected]@irctc.co.in to resolve my query. After sending every e-mail i get a ticket no., that's all. But i am not getting reply from the irctc end.

My query was regarding updation of my e-wallet account. I have sufficient balance in the wallet. But i can't use that because the mobile no. I have given at the time of irctc-wallet creation is not working any more. So, i e-mail at [protected]@irctc.co.in many times.

Further, i tried to contact on phone, but it always remain busy and also i tweeteed to irctc care, but i got no reply. I am really frustrated now and being aggrieved of it, i am complaining now that irctc has the worst service ever. I hope that after complaining on this portal, i will get my query solved.