Indian Railway Catering & Tourism Corporation [IRCTC] — not getting reply from irctc after applying for tdr

Address:

Moradabad, Uttar Pradesh, 244001

I booked a tatkal tiket for the train 14258, but the train was late more than 3 hours, so i didnt travelled and raised a tdr for the same.
It is around more than a month now and the amount is not returned by irctc.
And the status is continuously showing as cr registered.

Transaction id : [protected]
Pnr number : [protected]
Train number: 14258
From station: ndls
To station: mb
Date of journey: 19-oct-2017
Status: cr registered
Date of booking: 18-oct-2016

Can i know, when can i get my money back for the train ticket which i did not use because the train was late more than 3 hours?