Indian Railway Catering & Tourism Corporation [IRCTC] — not proper functioning of website

Address:

Varanasi, Uttar Pradesh, 221005

When i tried to book a ticket i entered right capcha code not only one time but also several times. But unfortunately this site every time says please enter right capcha... I think some of official are trying to fool us. They want a general user enter captcha repeatedly and they benefited their own person... Because all you know the time is so important for tatkal booking..
If you are responsible for the complaints handling then take a proper action against them and notify me...
You know how a boy of age 23 just go first time about 1200 km away from his home alone has no money to arrange back to home by some other convenience what is feeling of him.
If ticket is not done no problem but if you provide a medium then functioning it properly without benefited their owns.