Indian Railway Catering & Tourism Corporation [IRCTC] — not received the refund amount in my bank account after cancellation

Address:224129
Website:irctc

Sir,
I would like to state that rs. 2450 (Rupees two thousands four hundred fifty only) against refund of my cancelled train ticket form irctc ltd. Has not been credited to my bank account.
The details for the same are as follows:
Transaction id [protected], irctc refund date 25/01/2018 but not credited to bank account.
You are requested to kindly do the needful at the earliest.
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