Indian Railway Catering & Tourism Corporation [IRCTC] — not refund against cancellation wl ticket..

Address:East Singhbhum, Jharkhand, 831002
Website:IRCTC app

Ticket id:-633276
I want to inform you that my pnr number: [protected] has been cancelled successfully as per my request. The ticket was wl.. The refund amount of rs. 615 not refunded.. Transaction id: [protected]...
Why u r not refunded my amount after cancellation wl ticket.. What was the reason.. What is ur service? If my amount was not refunded so i complained to consumer court.. Or higher authority.. Why u showing false at irctc refund status.. Its sent to bank... But actually the payment was not received my credit card... It is service digital india?
Kindly rply my statement..
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Comments

I have booked the ticket on 3-4-18 vide pnr no.[protected] for bvi to jodhpur for 4-7-18, My parents (Father and Mother) are sr.citizen but no lower seat were alloted to any one. As per the govt policy a sr citizen will be alloted with a lower birth in trains. I am attaching the copy of ticket booked by me.

I have an I'd in IRCTC. I am using this I'd since long and booked tickets for my journey. It was easy to get to IRCTC old version website. In New version booked tickets history is not showing. I am facing problem to reach to view booked tickets. Help me please

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