Indian Railway Catering & Tourism Corporation [IRCTC] — not refund

Address:	Howrah, West Bengal, 711303
Website:	irctc

Bank statement fr my account... Refundable amount do not get after 10 days.
As soon as possible refund in my account. Pnr no-[protected]
12810 mumbai mail (Hwh-cstm) 2 adults
Transction id-[protected]
Payable amount-1880 and refundable amount 1760... I call everyday irctc but n solved my problem and do not get refund in my account after 10 days...
As soon as possible refund in my account and irctc agent do not says n solution just says more days waiting and heresment when i call irctc