Indian Railway Catering & Tourism Corporation [IRCTC] — online status is refunded but by refund amount is not yet been credit

Address:	600015
Website:	IRCTC

Hi,

I cancelled ticket on 10oct17, my cancellations ids are [protected], [protected]. I booked this ticket via sbi debit card option. But still the amount is not yet been refunded. But stiil i see that in irctc portal, the staus as refunded via kmb bank on 13oct17. But till now i haven’t received the refund amount. Please lookinto this issue and resolve this as soon as possible. Please let me know if you need any additional details.\

Thanks,
Ghayathri s
[protected]
[protected]