Indian Railway Catering & Tourism Corporation [IRCTC] — otp for email verification not received even after numerous attempts

Website:irctc.co.in

I am not able to login to my irctc account as its demanding email verification via otp. Even after numerous attempts otp is not been received on email. I have to cancel one of my tickets urgently and book another one. I donot think the site is sending any otp to email. Also why of a sudden have they trying to verify the details. I am ussing this irctc id for a long time. Never faced such a problem. Kindly look into thematter. Its very urgent for me as lot of money is on stake.
My email address is — ashrit. [protected]@sailrsp.co.in
My ircrt login id is — ashritgitu
Thankyou
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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I have booked tatkal ticket with my name but due to technical error, it's booked for two times with same name. Please provide my half amount.There should be rule for this problem. Now a days irctc site became too bad its not showing proper status. You should do something for your customers.Train is on 20th October 2018., please make it asap.
I booked ticket with IRCTC on 12/10/2018, ticket not received and deduct money from bank a/c. Ichecked my bank account for refund so far it's not done payment. I am herewith attaching the screen shots of the failed transaction and ticket refund history. in view of this pl refund my amount as earliest. I already waited 12 days.

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