Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — otp issue - issue ticket #6597788

anandnz

Website:

www.irctc.co.in/eticketing/loginHome.jsf

I am a nri and want to make train bookings for myself. I have registered my overseas mobile number and paid the fees, but i am not getting the otp on my mobile to verify the number.

It is almost more than a month now since i have logged the issue (#6597788) with the customer care and it is not resolved till date. Also i am not getting a proper answer from the customer care. Every time i speak to them, i have been asked to wait for 24 hours. But the the issue is not resolved.

Can i you please look into this, as i need to make train bookings for my my visit in nov 2017.

Regards
Anand kumar

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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

Sep 23, 2017

Updated by anandnz I am a NRI and want to make train bookings for myself. I have registered my overseas mobile number and paid the fees, but I am not getting the OTP on my mobile to verify the number.

It is almost more than a month now since I have logged the issue (#6597788) with the customer care and it is not resolved till date. Also I am not getting a proper answer from the customer care. Every time I speak to them, I have been asked to wait for 24 hours. But the the issue is not resolved.

Can you please look into this, as I need to make train bookings for my my visit in Nov 2017.

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Comments

anandnz

Hi,

I haven't received any update on the above issue. The issue is not yet resolved. It's more that 3 months now I am unable to make train bookings.

Can you please call me on +[protected] to discuss this or give me your contact number, so that I can call you.

Regards
Anand Kumar