Indian Railway Catering & Tourism Corporation [IRCTC] — over charging for breakfast, tea quantity less than specified

Address:Dehradun, Uttarakhand, 248001

I was travelling from jai pur to tapti jn on 16.12.18 by 19031 train. Pnr no [protected]. Breakfast was being sold for rs 50 again listed price of rs 30. On asking for rate list and bill it was not provided. Tea was being sold for rs 10 against list price of rs 5 and quantity was about 50 ml against precribed quantity of 150 ml. This looting 66% on breakfast and 100% on tea by railway caterers is there in every train. On trying to complaint on 'efficient' service on [protected] on 18.13.17 at 8.29 pm call was not picked up for 20 minutes.
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10801
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information