Indian Railway Catering & Tourism Corporation [IRCTC] — payment refund ticket not book

Address:	110068
Website:	www.google.co.in

Hi,

I tried to book a ticket on jul 0127/08/2017 time 07:27 from ndls to kgp using e banking however payment went successful and ticket isn’t booked.

In such scenario i am expected to get my money to be refunded but till now neither i have received it back nor i can see it under “ticket refund history”.

Could you please help me?

S. No. Transaction id from to date of journey reservation status trans. Transaction date payment status failure reason
Irctc dir/[protected]/[protected]/irc ndls to kgp[protected] not booked total amount 776.80.

I have dropped a mail to "[protected]@irctc.co.in"but no update from them and it has been 8 days that i haven't received my money back.

Every time when i ask for an update on that mail, the only thing which i get is the auto-generated mail from them opening new ticket for this.

My registered email id is "[protected]@gmail.com"
Irctc id - bejashish

Please help me to get refund.

Thank you,
Ashish bej
Mob. No.[protected]