Indian Railway Catering & Tourism Corporation [IRCTC] — pending from bank end

Address: Patna, Bihar

Hi,

Booked Ticket on IRCTC using Master Card vide Booking Transaction ID of IRCTC is [protected] and amount debited INR 2010 but IRCTC website showing Payment Pending from Bank End, I inquired at my Bank and they confirmed that money has been debited and there is no problem at Bank End. IRCTC anyway unable to say anything as their System is always problematic. Kindly confirm as neither I am able to book new ticket nor I am able to get the status of the booking. The Message received from my bank as below:

Debit With Rs.010.[protected]:37:21 through Debit card.
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Jul 10, 2018
Updated by knilesh177
Debit With Rs.2010.[protected]:37:21 through Debit card.
 
3 Comments

Comments

This is to inform u that my [protected]@gmail.com is the registered email id i need to know the user id so i can transact using it thank youplease help me serve better as soon as possible..
I took a ticket from pune to ernamkulam..but changed boarding point to tcr.now my ticket is allowted to someone else but when i look my current status its show pune to erklm as our ticket.i had to take another ticket to travel.i lost my money.
Today I tried booking 2 tickets in 3-AC by opting 1 upper berth and 1 middle berth.Transaction failed stating “choice of at least 1 lower berth not met”. Tried again for 1 upper berth and 1 no preference. Failed. 3rd time tried not opting berth for both passengers. Still it failed. All 3 times deducted money from bank but failed with same error.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10808
    Pending
    0
    Resolved
    1835
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information