Indian Railway Catering & Tourism Corporation [IRCTC] — Placing of EV bogie

I booked in EV and am traveling in train at the moment. The complaint is :

1. EV is supposed to be at the end of the train, so that we get a all round view. But today in Train Number 11008 it has been placed first bogie after engine.

2. We had problem loading it and had to run from one end to another to board the train in time as we saw on reaching the end that bogie is not there.

3. Since it is placed behind the engine there is NO VIEW to front or behind.

4... There is excessive noise of rain engine blowing horn almost every minute.

This amounts to deficiency in service.

In view of above, a full refund may please be processed and added to my wallet.

PNR-[protected]
Trn:11008
Dt:26-02-24
Frm PUNE to CSMT
Cls:EV
P1-EV1, 33, 34