Indian Railway Catering & Tourism Corporation [IRCTC] — Pnr: [protected] tatkal ticket auto-cancellation amount not fully refunded

Address:	629001
Website:	www.irctc.co.in

Hi team,


This is regarding the pnr number [protected], i booked a tatkal ticket from ncj to tbm for the journey date 22-may-2016 with the reference of the transaction number [protected] with the total amount of 527.9 rupees + transaction fee of 9.50 rupees through my credit card. The ticket was in wl76 after the chart preparation, so the ticket has been auto-cancelled and i got the refund of 445 rupees per the below mail. I want the justification, if the tatkal ticket is in waiting list and auto cancelled means, we would get the whole amount right? Kindly refund my whole amount spent for this tatkal ticket to my account. Kindly do the needful. Thanks

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Best regards
Mageshwaran v
+91-[protected]


*email for auto-cancellation from irctc*

Begin forwarded message:
From: [protected]@irctc.Co.In
Date: 23 may 2016 at 1:20:09 pm ist
To: [protected]@gmail.com
Subject: cancel ticket
_

This is a system generated mail. Please do not reply to this email id. If you have a query or need any clarification you may:
(1) call our 24-hour customer care or
(2) email us [protected]@irctc.Co.In
_

Dear customer,
We wish to inform you that your ticket against pnr number: [protected] has been cancelled successfully. The refund amount of rs. 445 will be refunded back to your respective account shortly.
For any problem please contact us 24x7 hrs. Customer support at[protected], fax no.[protected], chennai care no.[protected]

Warm regards,
Customer care
Internet ticketing
Irctc