Indian Railway Catering & Tourism Corporation [IRCTC] — poor customer service

Address:500047
Website:irctc TICKET BOOKING

The help line number never works.
The team is not responsible for customer conerns. The team disconnects the call in middle.
Please help.
"re: [irctc #7144841] re: [irctc #7143503] poor service"
Please confirm if the below transactions are cancelled from your end.
The amount got deducted from bank but ticket is not booked. The transactions are in failed transactions list.
Confirm the icici bank to credit back the whole amount with interest to me as you people are not responding on time.

Transaction ids:

[protected]

[protected]

Respond asap!!
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Comments

Sir,
I want to say that, when I HV cutting my tkt through IRCTC rail connect, bt after that due to some reason I HV cancelled bt my refund money is not refunded so, pls refund it 1st..

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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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