Indian Railway Catering & Tourism Corporation [IRCTC] — Problem during our trip from shegaon to CST on 04 Dec 2016 via amravati express

Address:

Thane, Maharashtra, 400601

Dear Sir, during our journey from shegaon to CST on 04 Dec 2016 via amravati express, we have 24 reservations with us. Train reached at shegaon at 9:30 PM fully packed. Even there was no space at the door to enter inside the train, by pushing people we anyhow got the chance to go inside. When we moved to our respective reservation seats, many people already occupied that seats and on asking to leave that seats, they were started bullying with us and started arguing that "we are going for 6th dec programe in Mumbai and these trains and seats are free for us for 10 days and do whatever you want or you call whomever you want either tc or police, we dont care and we donot get up from seat and you people either having reservations dont come and also you are not allowed to do so during these days". Also these people abuses us. Sir we all 24 people travelled standing whole night from shegaon to cst including 70 year old man and 8 months old baby. Sir if they are allowed to go freely on train during that period, then why didnot you keep closed all the reservations for these trains on that period, so that many people like us should not get suffered in future. Also as we didnot get to seat at our respective reserved seats, we want the money of all 24 reservation tickets refunded. Sir i humbly requesting you, kindly look into the matter seriously and i am waiting for you reply.