Indian Railway Catering & Tourism Corporation [IRCTC] — problem with new online e-ticketing system | |||
With the new e-ticketing system of irctc there are lot of problems. 1. It is not user friendly. 2. No provision to directly log-in for registered customers. It used to save lot of time earlier. 3. When we check availability of trains/seats we could see all details at a time unlike in the new software. 4. No provision to take ticket print online. We can not always depent on mobile messages. 5. Several times i have faced problem while payment is done-it shows error even after payment. Once again we have to log-in. Kindly fix these bugs/shortcomings in the software. Too many advertisements popping up make system slow Was this information helpful? | |||
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint. | |||
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![Indian Railway Catering & Tourism Corporation [IRCTC] Phone](/img/bn/phone.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Phone"){kind=small}
+91 44 2530 0000
![Indian Railway Catering & Tourism Corporation [IRCTC] Website](/img/bn/www.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Website"){kind=small}
![Indian Railway Catering & Tourism Corporation [IRCTC] Address](/img/bn/location.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Address"){kind=small}
9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
The old web site/portal was better than new one.