Indian Railway Catering & Tourism Corporation [IRCTC] — products and services on rajdhani train

Address:110062

I went delhi to chennai in rajdhani exp - 12434 on 21/12/18. Pnr no.[protected]
Tea bags, sweets (Sonpapdi) is sub standard. Dinner on 22/12/18 not served by staffs intentionally. The servicing staffs intentionally consume times and asked passengers about dinner when train reached destination. They asks ransom (Tips) for their services (It should be stopped immediately).

Firstly a menu clearly mentioned about entire services (Authorised) during whole journey should be circulated to everyone for awareness because staffs can't cheating the passengers.

Refund for the above be settled to everyone please.
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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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