Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — provide refund amount when train is cancelled

Sani baghel

from Durg, Chhattisgarh

Address:

Bhopal, Madhya Pradesh

Hi irctc technical team,
I am a user of irctc, i had booked ticket from bhopal to katni on 15/10/17 in bilaspur express/18235. Unfortunately train was cancelled on that day. But there is no cancellation message or email send from your side.
And refund amount has not been credited of my account.
I also informed to customers care regarding this case on call but i got unsatisfied reply.
Please kindly gave response and my refund amount as soon as possible.
The details are given below

Pnr no: [protected]

Train no. & name: 18235/bilaspur ex pas

Quota: general (Gn)

Transaction id: [protected]

Passenger details

Date & time of booking: 01-oct-2017 10:57:23 hrs

Class: sleeper class (Sl)

From:bhopal jn (Bpl)

To:katni murwara (Kmz)

Date of journey:15-oct-2017

Boarding at:bhopal jn (Bpl)

Date of boarding:15-oct-2017

Resv. Upto:katni murwara (Kmz)

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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Comments

Dharmensy

from Agra, Uttar Pradesh

I had booked a ticket on 19 th of october for mumbai rajdhani. I cancelled that ticked on the same day. I recieved a sms stating that i will get a refund in 3 days but still there is no sign of that. My pnr no is [protected] and the Amt is 2690.