Indian Railway Catering & Tourism Corporation [IRCTC] — railway ticket but not received refund

Address:Jodhpur, Rajasthan, 342008
Website:www.irctc.co.in

Dear sir, i booked ticket in marudhar express on on 26 may 2018. Train was late 6 hour. So i canceled the ticket. But did not get refund. As a rule if train is late for 3 hour then cancel ticket charge will be refund but i did not received
Pnr [protected]
Train no 14863
Doj 26.05.2018
Dp :- 12.20
S011 47
Moola ram

Please resolved my problem and solve it
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Comments

Money deducted but ticket is not booked showing pending from bank. kindly do the needful at the earliest. payment is successful paid through UPI mode RAZORPAY. Booking transaction ID [protected]. Booking Status Pending From Bank End.

My user id is invailed please help me

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10799
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information