Indian Railway Catering & Tourism Corporation [IRCTC] — refund against failed transaction

Website:www.irctc.co.in

I tried to book tickets through irctc but somehow all transactions got failed and my money got deducted. I got refund for three transactions among 4. For one transaction i still didn't get refund, its already more than 12 days. I have sent so many mails to irctc ([protected]@irctc.co.in) but didn't get any response. Also tried to call customer care but that also of no use.

Below is the transaction details, between these two i got refund for one but of which transaction id not sure because in bank account irctc transaction id is not there.

[protected] : 2000.0 failed
[protected] :2000.0 failed
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Mar 09, 2018
Updated by mrig gupta
Resolved.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10799
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information