Indian Railway Catering & Tourism Corporation [IRCTC] — refund amount not credited

Hi team,
My train was cancelled due to which i was unable to travel. I asked about cancellation of ticket at [protected]@irctc.com, executive mentioned that it will be automatically credited to your account and no need to cancel the ticket. It's been more than 25 days but refund is not credited.
Here are ticket details:

Pnr number [protected] /irctc transaction id [protected], an amount of rs. 150.0 has been processed as per below details:
Date of cancellation of e-ticket/date of failure of e-ticket booking: 05-nov-2018
Refund processing date: 06-nov-2018
Refund amount: 150.0

Please refund the amount asap.

Thanks,
Alok mohata