Indian Railway Catering & Tourism Corporation [IRCTC]

[Resolved] Indian Railway Catering & Tourism Corporation [IRCTC] — refund amount not received

Robie

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 602024

Respected sir, the refunds of my 3 partially cancelled tickets has not been received by me. I have cancelled it on 29 Nov 2017.

The PNR numbers are as follows.:
1. [protected]
2. [protected]
3. [protected]

The cancellation id's are as follows.:
1. [protected]
2. [protected]
3. [protected]

I have paid it through my SBI debit card. I have also sent a mail to you regarding this 16 Dec 2017. All i got was a ticket ID. Nothing more. Still my refund money has not reached me. I have attached the screenshots for your perusal.

When will I get it back? Please help me.

Thank you

Regards
Robert John

+2 photos

Was this information helpful?

No (0)

Yes (0)

Nov 20, 2018

Complaint marked as Resolved

Finally received it. Sorry for the delay in reporting. Thank you

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

Jan 11, 2018

Updated by Robie I received one mail from IRCTC on 16 Dec 2017 providing me a ticket id [IRCTC #7498646]. But till date I have not received any other communications or refund. Will i get my money back or not Sir? Why are these peoples associated with this procedure make unnecessary delay in solving a issue?

Thank you

Regards
Robert S John