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Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — refund delayed enormously

After almost 45 days of failed transaction, refund is not yet happened to my account by irctc in spite of calling several times to customer support and sending lot of emails to [protected]@irctc.co.in and also attaching the bank statement for the deducted amount along with other details.
Every time reply comes it will happen at the earliest but nothing happens.
Txn [protected] on 17th september 2018.
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Comments

I have not cancelled my ticket but my pnr status is showing cancelled. also i didn't share my userid and password with anyone. also i got only half of my money for refund. its for sure that i have not cancelled my ticket. give me strong reason why this happened and refund my whole amount.

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