Indian Railway Catering & Tourism Corporation [IRCTC] — refund didn't get

Address:New Delhi, Delhi
Website:Irctc

Sir/mam, i complained previously about that i have cancelled a ticket from irctc website of rs 2730.in which 2600 rs was to be refunded. On irctc website it is showing that the amount was refunded 20th october but today is 4 nov no refund i got till now. This a very bad experience. The customer care no. Both the no. Are not reachable. I emailed 4-5 times but i didn't got any reply. Last time i complained in this system so they said to contact bank i contacted bank & emailed the statement to irctc emailed id but no reply till now i am really fed up. So that's why i am complaining again please return my money. I am giving one details & transaction id & cancellation id. Cancellation id - [protected] transaction id - [protected] pnr no:- [protected], i want a solution i filed complain previously but the
I dont got reply have sended email to irctc with bank statement but no reply. I contacted to my bank but they didn't find the refund. Whatever they told i did but not get refund till now. Even not a reply from irctc.
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10799
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information