Indian Railway Catering & Tourism Corporation [IRCTC] — refund for failed transaction

Address:

Bareilly, Uttar Pradesh, 243122

Sir,
I was using paytm for booking tickets through irctc on 28/04/2018 and doing reservation for four tickets of second sitting from bareilly to ghaziabad in train intercity express (14315) for journey date 29/04/2018 but the transaction i was doing of rs. 407.20 through paytm wallet and paytm upi using my bob account failed due to some fault at the irctc website and no tickets got booked while the amount of money amounting to rs. 407.20/- was however debited. I got refund of 131 rs. Which was my paytm wallet balance but the remaining amount of 276.20 rs. Debied through paytm booking id - [protected] from my bob account - [protected] was still not refunded. Further details i am sending you in a screenshot.
I had been waiting for a while to get refund but now itz beyond waiting and i still had not get any refund in any of my account or wallet.

So please look into the matter with irctc, paaytm and bob bank and do the refund to my respective account as soon as you can.

Thanks,
Rochak agarwal