Indian Railway Catering & Tourism Corporation [IRCTC] — refund for failed transactions but amount debited

Address:Bolpur Santiniketan, West Bengal, 731235
Website:IRCTC

Please arrange for refund for the following transactions for which ticket bookings were failed but amount deducted and not yet refunded. Details are given below:

1. Transaction id. [protected]
Transaction date: 23 jul 2019
Transaction amount: rs. 7220.98
Ticket: durgapur to new delhi (Train no.12313)
Failure reason cited: no response from bank

2. Transaction id. [protected]
Transaction date: 23 jul 2019
Transaction amount: rs. 7220.98
Ticket: durgapur to new delhi (Train no.12313)
Failure reason cited: no response from bank

Client name: prof. Bidhan chandra roy, director, aerc, visva-bharati university

Tickets were booked in the name of mr. N n maji & mr. D s das (My colleauges)

Actual debit was rs. 7374.35+rs. 7374.35 = rs. 14748.70.

Please arrange for refund of the amount since tickets were not booked but amounts debited (On 23.07.2019) and not credited back till date (28.07.2019)

Regards,

Prof. B c roy
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear sir

I booked tickets but amount deducted tickets Not booked

I'd is [protected], [protected]

Kindly check and confirm as soon as possible
...

Regards
Nithesh

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