Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — refund money of tickets

S sumanadas87 from Ranchi, Jharkhand

I've booked the tickets on 28th june, 2019 for howrah to njp for 4 persons and money debited from my account but not get ticket. Then i called irctc customer care. They said me to wait for 7 days. Yesterday, 5th july, 2019, i again called customer care. They said the tickets are not booked and i should go to my bank. When i update my passbook i see the amount rs. 3275/- debited from my account on 28.6.19 but the amount is not refunded in my account. Ticket details 1) Transaction id: [protected] Train no: 15721 Train name: paharia exp from station: howrah to station: new jalpaiguri Date of journey: 26-oct-2019 class: 3a Date of booking: 28-jun-2019 total ticket fare: rs 3275.0 Refund details Refund status: amount credited to bank Refund id: [protected] Still i did not received the refund money in my account. Was this information helpful? No (0) Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Comments

rs748919

from Mumbai, Maharashtra

I had cancelled my e-ticket via IRCTC app on 29 june 2019, but I haven't received any refund yet, please resolve this issue as soon as possible.
Cancellation ID- [protected]
Train No. - 12817
Cancellation date - 29/06/19

amaan ullah

from Varanasi, Uttar Pradesh

I have booked tickets three times but all the three times ticket fare was deducted from bank but tickets were not generated...