Indian Railway Catering & Tourism Corporation [IRCTC] — refund not credited against cancellation of ticket

Website:www.irctc.co.in

Dear sir/mam
I have cancelled a waiting ticket which was booked from my irctc mobile app, a confirmation email was sent to me that i will get the refunded amount in 3-4 days. I have cancelled the ticket on 05/08/2017 at 12:04:24 but yet i didn't received my money back in my account.
My pnr no. Was [protected]
D. O. J 05/08/2017
Cancellation id [protected]
Name of the train was hte bnc express (18637)
I am attaching screenshot of both booking ticket and cancellation ticket.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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