Submit a Complaint
Railways
Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — Refund not credited

Refund not credited
I have booked a ticket and paid using my debit card, the payment gateway was patmag. Then the ticket has been cancelled and its showing refunded but i have not got the money till now.

Whenever i check my refund status, it shows refunded to bank, but it shows bank name as paytmag

Transaction id-[protected]
Cancellationid /refundid-[protected]
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 
1 Comment

Related Indian Railway Catering & Tourism Corporation [IRCTC] reviews

[Resolved]Irctc - Pathetic website & customer support system91[Resolved]Irctc - Non-Refund of e-ticket fare8[Resolved]Irctc - I Tickets Not Delivered13[Resolved]Irctc - Refund of Failed Transactions not processed- No Response from IRCTC8[Resolved]Irctc - No Refund of cancelled ticket3
View all 10797 Indian Railway Catering & Tourism Corporation [IRCTC] Reviews

Comments

Customer care service dont give information properly and cut off call before giving complete information. They dont even talk politely. And it needs too many attempts to get connected. It always says line is busy try after sometime. And when it gets connected no satisfaction at all.
I hope you would be helpfull.
Thank you.
- An Indian
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10797
    Pending
    0
    Resolved
    1834
    View all 10797 Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information