Indian Railway Catering & Tourism Corporation [IRCTC] — refund not initiated

Address:New Delhi, Delhi, 110006

Sir/Mam,
I tried to book a ticket from IRCTC in indore Dehradun exp (14317) on 2/11/2018 but due to some issue Rs.500.49 got debit from my account and the ticket was not booked.The Irctc shows failed transcation (Pemding from the bank end) and "TO TRANSFER UPI/DR/[protected]/IRCTC/YESB/[protected]@ybl/pay" in statement's discription So kindly look into this.

Order Id :[protected]
Date :02 November 2018
Message :Collect request from IRCTC for [protected]

Thank you,
Shanti.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
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