Indian Railway Catering & Tourism Corporation [IRCTC] — refund not issued for more than two months

I have cancelled a ticket with PNR [protected] and it has been more than a month but did not receive the refund. Raised a complaint for this and attached the bank statement for this but no action has been taken till date. Complaint has been raised several weeks ago but no action has been taken. I spoke to Bank regarding this and they got a confirmation from IRCTC stating that money is with IRCTC. So look into this issue.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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