Indian Railway Catering & Tourism Corporation [IRCTC] — refund not made

Address:	Ernakulam, Kerala, 682030
Website:	www.irctc.co.in

I tried to book tatkal ticket from ernakulam to bengaluru on october 1 for the journey on october 2 (Train no: 16316). But i did not get the ticket while the amount of rs. 1260 was deducted from my account. As the transaction was cancelled i got a mail promising the refund of the amount but was not done till now.
The transaction number was: [protected]
Date: 1/10/17
Please do the refund as soon as possible.