Indian Railway Catering & Tourism Corporation [IRCTC] — refund not received for 29th aug

Hi support team,
I have booked a ticket from pune
To kottayam for kanyakumari express on 18th aug,
2017 and date of journey was 29th aug 2017.
For reason train delayed more than 3 hours and
The passenger has not traveled, i filled the tdr
For the same in irctc against my ticket and the
Status was turned to cr registered, but the
Amount was not refunded yet.
I am not sure what else i might be missing to
Get amount refunded. Please let me know what i
Can do further or else you can drop a mail to [protected]@gmail.com
Ticket details:
Do transaction :- 18th oct, 2017.
Pnr number :- [protected]
Reason for tdr: train late more than three hours and passenger not travelled.
Tdr filing date: 29-aug-2017 20.59.39 hrs
Tdr status: cr registered
Cancellation id: [protected]
Tdr zone: southern railway (Sr)
Registration no:[protected]
Warm regards,
Mrs babu
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Comments

Cancelled ticket on 2nd sept, 17
Refund is showing in bank name-PAYTMAG
Transaction ID-[protected]
PNR NO-[protected]
Did not received the refunded amount

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