Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — refund not received yet but it shows refunded

Suresh198001

from Noida, Uttar Pradesh

Website:

IRCTC.CO.IN

I recieved the below email from irctc.. But not recived the amount yet.
Please expedite

Dear customer,
We wish to inform you that, with reference to refund against pnr number [protected] /irctc transaction id [protected], an amount of rs. 280.0 has been processed as per below details:
Date of cancellation of e-ticket/date of failure of e-ticket booking:08-may-2018
Refund processing date:10-may-2018
Refund amount:280.0
Refund reference no:[protected]
Payment option used : paytm wallet

Normally the banks take time to process refund in
(I) for net - banking/wallets/cash cards transaction: 3-4 business days,
(Ii) for credit card/debit card transaction: 6-7 business days

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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Comments

zantherone

from Lucknow, Uttar Pradesh

Whenever I try to book a tatkal ticket. The IRCTC website just freezes before transaction page (for a minute) and when it come back to normal, all the ticket in all the trains are booked. This is not my internet issue( I have a 100Mbps plan with the fastest dns server) and it had happened more than 15 times(not a coincidence).