Indian Railway Catering & Tourism Corporation [IRCTC] — refund not yet received

I didn't get a refund of my booking cancellation on IRCTC. Its been more than a week.

Booking Details are:
PNR Number : [protected]
Cancellation Id : [protected]
Train Name : MANGALORE EXP
Train No .: 12133 - C SHIVAJI MAH T (CSMT) MADGAON (MAO)
Cancellation Date : 06-Dec-2018 11:42:54 HRS
Booking Amount : 420.0
Refund Amount : 360.0
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