Indian Railway Catering & Tourism Corporation [IRCTC] — refund of amount

Address:East Singhbhum, Jharkhand, 831005
Website:Railways

I had purchased 2ac tkt for my wife as detailed below on 3rd april 2018
Pnr:[protected], trn:13352, doj:04-06-18, 2a, mas-tata, dp:23:00,
Geetha suresh, a2 29, fare:2430

On 4th june, due to unavailability of 2ac coach she was given a berth in 3 ac (A2-12).

I had lodged an tdr for refund of amount i. E. Difference of fare on 5th june 2018 (11.54 hrs) vide transaction id [protected].

Regret to inform you that till date i have not been paid the difference in fare.

Request you to expedite the same and arrange to get the refund with a necessary penalty.
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10798
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information