[Resolved]  Indian Railway Catering & Tourism Corporation [IRCTC] — refund of failed transaction

This is to inform you that i had made a payment of ₹ 716.80 through irctc app via zaakpay gateway using net banking of axis bank on 23rd june 2018. Irctc transaction id is [protected]. The amount has been debited from account but the transaction was unsuccessful. Irctc says amount not received from bank. Please look into the matter to refund me...
Was this information helpful?
No (0)
Yes (0)
Aug 7, 2021
Complaint marked as Resolved 
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Jul 12, 2018
Updated by P chitra
IRCTC confirmed that they didn't receive payment from bank. Axis bank.also confirmed that transaction is successful. It failed in zaakpay of. Please check and refund the amount
Complaint comments 

Comments

Hi, We are here to help! Please share your registered contact number via private message and we will get back shortly. Regards, Team Axis Bank.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10799
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information