Indian Railway Catering & Tourism Corporation [IRCTC] — refunded amount still not received to bank account

Address:Mahoba, Uttar Pradesh, 210433
Website:www.zaakpay.com

Hi,
I had cancelled a train ticket (Pnr-[protected]) on 30 dec and irctc is showing that amount of rs. 410 has been refunded to zkpy on 3 jan, but i don't received a single penny in my bank account till now (7 jan)
Now i want to file a complain for proper proceedings, kindly suggest me the right addressee regarding the same.
Transaction id-: [protected]

Thank you..

Saurabh soni
[protected]@gmail.com
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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