Indian Railway Catering & Tourism Corporation [IRCTC] — regarding payment

Sir i was booking a ticket on irctc. While booking my ticket the money got deducted two times but ticket was not booked. It is now over 10 day and i am not satisfied with the effort irctc. Please help me as soon as possible.. I am giving pdf of my transaction. Also my transaction i'd was [protected] and[protected]. Please help sir. My money was debited on 17/06/2018.
By irctc mobile app. I have logged a complaints on irctc. But they do not have satisfactory reply. So i came across to u to solve my problem quickly i was booking my ticket through rupay debit card. User i'd of my irctc is sid_rth12.
The transaction amount was rs 1570.66 which was deducted two time. I am giving you the transaction details of my bank account.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Sir,
my sel[censored]se of IRCTC account,
With my Cell no [protected],
from last 15 years i was use the same, But in Profile i want to update the same
i .e. In profile No is :- [protected]
But actual No is [protected] from last 15 years
Train No. 18409
Coach B2, Seat No. 63, 64
AC is not functioning... Already made a complaint to the attendant.. he is not paying attention ... Its supposedly third Ac compartment.. the coach is dirty as well... U guys r charging enough to provide these basic services. Very disappointed.

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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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