Indian Railway Catering & Tourism Corporation [IRCTC] — regarding refund due to non generation of railway ticket

I booked ticket from hazrat nizammuddin to udaipur city on 11.09.2017 at 05:47 pm. The amount of rs. 3130/- was deducted from the account but the amount has not been refunded till date. Following are the details given below:

S. No. Transaction id from to date of journey reservation status trans. Amt (Rs.) transaction date payment status failure reason

1 [protected] nzm udz 08-oct-17 not booked 3130 11-sep-17 payment failed failed

I request you to kindly look after the matter expedite the same.

Jagdishwar mohanta