Indian Railway Catering & Tourism Corporation [IRCTC] — regarding refund of my ticket cancellation

Sir, i cancelled tickets of amount rs.2330.00 on date 8th january 2018. The amount which is to be refunded is rs.1950.00 as per irctc site and status of refund is showing that the refund is done on 10th january 2018 and in zkpy bank but i still did not get the refund in my account now its been days from refunded date still i didn't get the refund amount. So i kindly request you that process my refund as soon as possible.
Transaction id. : [protected]
Cancellation id. : [protected]