Indian Railway Catering & Tourism Corporation [IRCTC] — regarding train no. and their running status

Dear sir/madam
My self booked ticked from ghaziabad to bareilly on 19th aug 2017.But at ghaziabad station this train not show the train no .one train is come whose no is 54076 and my booked ticket in 54078 with pnr no [protected] and i have waited there 1 hour but there is no announcement regarding about the train .
I have present there before 30 min to the train arrival but no train is arrive for that train no.and there is no any announcement regarding the that train no.
One train had come which no. is 54076 and i talked to that TT he said that this is not that train and there is no coach for 2nd sleeper but i have ticked for S2 19 confrm.Than i talked enquiry centre they said that that is only tarin which goes to bareilly.after that there is no train and in that train there is no difference between sleeper and general coach. than how i travelled to that train.

Sir please do somthing regarding this.

Thanking you

Manoj Kumar Patel