Indian Railway Catering & Tourism Corporation [IRCTC] — reservation vikalp option

Website:

Www.irctc.co.in

I book a ticket with pnr no - [protected] from ajmer junction to delhi cantt 3a for travel date 18/01/2019 and this pnr was on rlwl 21 or 22.
When i book my this journey due to waiting i select 02 more options as irctc says vikalp scheme with train no. 12957 & 19565.
After not confirmation my pnr in 12982 i see the seat availability in train 12957 3a date 19january 2019 with 02 available seat. And i have no information from irctc that my ticket is cancelled or confirmation in any select my vikalp choice.

That day i got very upset with my wife and my 2.5yrs child.

And i hade to wake up all night