Indian Railway Catering & Tourism Corporation [IRCTC] — Sanitation and upkeep of the waiting room for upper class at Bangalore city station platform no 1

Address:

Bangalore, Karnataka, 560024

The Air condition was not functioning on 5th July 2017 at 9 pm and instead a fan was kept for the entire room which did not suffice. Also please note that the room was stinking and nobody could sit comfortably. To add to this the care taker or assistant was not in his place to receive the complaint. Hence I had to go to the station master who acknowledged the complaint. however I am not sure if this has been rectified. Else would appreciate that all upper class people who utilised the above services at Bangalore station on 5th July be refunded the cost so recovered in the absence of proper AC being made available, care taker missing and stinking hall.