Indian Railway Catering & Tourism Corporation [IRCTC] — SBI bank credit card not consider in payment process.

Address:New Delhi, Delhi
Website:www.irctc.co.in/eticketing/loginHome.jsf

Today (5/11/2015) when i tried for Tatkal tickets from Mumbai to Nagpur. i was given this message " Bin range not enabled. [ Transaction Id: [protected] ] You can choose another payment option and try again." tickets were available but i could not make payment because of the above error. I searched on internet about this error and came to know that this error occurs because IRCTC has removed few banks from payment process in Tatkal situations. This information is not provided to user before selecting the payment option. This is clear case of fraud that IRCTC is doing with its customer. Please consider my complaint and take a strict action on IRCTC so that they should not be transparent towards their customer.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Today (15/06/2016) when i tried for Tatkal tickets from Mumbai to Nagpur. i was given this message " Bin range not enabled. [ Transaction Id: [protected] ] You can choose another payment option and try again." tickets were available but i could not make payment because of the above error. I searched on internet about this error and came to know that this error occurs because IRCTC has removed few banks from payment process in Tatkal situations. This information is not provided to user before selecting the payment option. This is clear case of fraud that IRCTC is doing with its customer. Please consider my complaint and take a strict action on IRCTC so that they should not be transparent towards their customer.

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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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