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Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — senior citizen getting upper berth

Address:Mumbai City, Maharashtra, 400019

My name bharat a shah, i had booked my ticket today from bandra to bhuj. I am 73yrs old man and booked for senior citizen concession and lower berth. Inspite of selecting for lower berth.. I get upper berth. How can senior citizen like me climb up. This has happened to me twice. Due to which i had cancel my ticket and program.. Which caused a lot inconvenience to me. I am regular traveller. I am very unhappy with your service.

My pnr no is [protected]
My train no is 22904
Dated..[protected]

Plz kindly provided me a reply and do the needful. Asap.

Regards
Bharat a shah
[protected]
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