Indian Railway Catering & Tourism Corporation [IRCTC] — suspended my irctc account

Address:

P&T colony 2nd line ft.no 37, Shiridi nagar, Krishna, Andhra Pradesh, 520008

Dear sir/madam

My account has been suspended, i don't know the reason.
I am using this account from last 2 years.
As per my knowledge i have not done any thing which is illegal or unethical. I don't want to lose this account.
I have all my journey records with this account, this account is also associated with my mobile number and my personal email address.
I don't want to create another account.

Please do the needful asap, i want to book ticket for me and family

Account details

Name: mallesh darisi
Username: malleshdarisi
Email address:[protected]@gmail.com
Mobile no: [protected]